Webinar On-Demand: Capture 100% of Your Content – Applying AI at the Intersection of Documents and Media
Intelligent process automation, which blends AI and process automation, can automate the extraction and understanding of rich media – video conferences, voice calls, video, and pictures.
What does this mean for your business? You can now automate any contact and communication points in your processes – for example, in call centers and lines-of-business such as insurance claims processing, customer onboarding, and customer servicing.
Until recently, many intelligent process automation tools:
- Had no AI under the covers
- Addressed specific tasks, not departmental processes
- Automated little and required human assistance for the rest
- Required expensive AI/ML engineers and data scientists
With AI proliferating, that has all changed. Intelligent process automation is now possible with the combination of robotic process automation (RPA), business process automation, and AI – particularly the intelligent processing of all documents, rich media, and data.
In this webinar on-demand, Richard Medina of Doculabs and Veritone’s Ryan Bazler explain how to incorporate this new approach into your cloud-based content and process management strategy. You will understand the scenarios where the technologies and products best fit, and how to try before you buy.
You will learn:
- Why documents and rich media should be captured within the same workflow processes
- How AI models processing media content can streamline customer contact center and line-of-business processes
- How to deploy these approaches over the next few years and how to manage and govern them
Watch On-Demand Here