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04.10.25 —

Case Study: Successful Legal Discovery with Veritone Illuminate

Huge volumes of digital information have dramatically reshaped the legal landscape, especially in the realm of legal discovery. Also known as eDiscovery, this critical phase of litigation, compliance, and investigation requires legal teams to gather, analyze, and produce relevant data from vast digital sources. From emails and contracts to multimedia files and chat logs, the sheer volume of information presents a significant challenge for legal teams tasked with identifying critical evidence.

Traditional eDiscovery methods often require extensive manual review—a slow, costly process prone to human error. As data volumes grow, this approach becomes increasingly inefficient, potentially delaying legal proceedings and inflating costs.

AI-driven solutions like Veritone Illuminate are transforming this process by introducing automation, machine learning, and natural language processing (NLP). These technologies accelerate data analysis, enhance accuracy, and reduce costs by automating repetitive tasks such as transcription, keyword searches, and content tagging. By leveraging AI, legal teams can extract insights faster and allocate their resources to building stronger cases instead of sifting through endless files.

 

Legal discovery case study: TransPerfect Legal Solutions

For TransPerfect Legal Solutions (TLS), this challenge was particularly evident when assisting two clients—a regional law firm and a Midwestern utilities company—with their extensive electronic stored information (ESI) backlog. Fortunately, Veritone Illuminate provided a powerful AI-driven solution that significantly enhanced their discovery process.

The challenge: Managing massive volumes of multilingual media files

TLS’s clients had accumulated an overwhelming 517,425 multilingual media files within their Relativity environment. With litigation deadlines looming, manually reviewing these files to identify relevant material would have been prohibitively expensive and time-consuming. Without transcription, effectively searching for key information in these recordings was nearly impossible.

The solution: Veritone Illuminate’s AI-powered transcription

To tackle this challenge, TLS employed Veritone Illuminate, an advanced AI solution designed for e-discovery teams. Using Veritone Illuminate’s powerful transcription and keyword-boosting capabilities, TLS automated the transcription of the media files, enabling fast and precise content discovery.

Veritone Illuminate’s keyword-boosting functionality improved transcription accuracy for crucial legal terms, allowing the team to isolate relevant content with greater precision. This automation transformed the once unsearchable media files into easily navigable data, streamlining the entire discovery process.

The results: Veritone Illuminate reduced review size by 65%

With Veritone Illuminate, TLS successfully reduced the original data set from 517,425 files to just 178,590 unique and relevant files. This 65% reduction drastically improved the efficiency of the legal discovery process, saving valuable time and resources.

Key benefits included:

  • Enhanced transcription and translation: By converting audio content into searchable text, clients could easily review transcripts using common word processing software.
  • Accelerated early case insights: With redundant and irrelevant data eliminated, early case assessment became faster and more effective.
  • Flexible deployment options: Veritone Illuminate’s agnostic platform ensured seamless integration with TLS’s existing systems while meeting data protection and security requirements.
  • Cost efficiency: The substantial reduction in data size minimized storage costs and optimized resource allocation for TLS’s clients.

Additional wins with Veritone aiWARE for Relativity

Along with Veritone Illuminate, TLS leveraged Veritone aiWARE for Relativity to enhance its overall data management and discovery process. This provided additional benefits such as:

  • Improved review of accented English: Veritone aiWARE reduced rewinding needs during audio review by approximately 20%, saving up to 200 additional hours across 1,000 hours of content.
  • Streamlined search and redaction: Teams could efficiently search for terms, highlight key content, and redact sensitive information directly within native audio and video files.
  • Enhanced transcription for poor audio quality: Veritone aiWARE’s machine learning capabilities excelled at capturing crucial dialogue from low-quality recordings, ensuring critical evidence was not overlooked.

Conclusion: AI in legal services can help transform legal eDiscovery

The partnership between TransPerfect Legal Solutions and Veritone Illuminate delivered measurable results, demonstrating how AI-powered solutions can revolutionize the legal discovery process. By reducing data review size by 65%, TLS saved valuable time and costs, ultimately empowering their clients to focus more on critical legal insights rather than labor-intensive data processing.

For legal teams facing increasing data volumes and complex discovery demands, Veritone Illuminate stands as a proven solution for enhancing efficiency, improving accuracy, and delivering better outcomes in fast-paced litigation scenarios.

Request a demo to see how Veritone Illuminate can help your organization streamline its eDiscovery process.