Law enforcement agencies face a constant challenge: how to maximize their time and resources to protect the communities they serve. Every minute spent on administrative tasks is a minute not spent on patrol, investigation, or community engagement. As demands for transparency and accountability grow, so do the administrative burdens, especially when it comes to managing and sharing digital evidence.
Recognizing these challenges, the Riverside County Sheriff’s Office (RCSO)—one of the largest sheriff’s departments in the United States—teamed up with Veritone to streamline its processes with the company’s cutting-edge AI redaction technology. This multi-year partnership marks a major step forward in how law enforcement agencies can use intelligent automation to focus on what they do best: protect their communities.
How Veritone Redact Transforms Evidence Management
At the heart of this collaboration is Veritone Redact, a powerful tool within Veritone’s Intelligent Digital Evidence Management System (iDEMS) suite. Veritone Redact harnesses AI to automate and streamline the redaction of sensitive information from audio, video, and image-based evidence. This capability is essential to protecting the privacy and safety of individuals while complying with legal and ethical standards. Designed with public safety and justice agencies in mind, Veritone’s cloud-based solution systematically detects elements such as human faces, license plates, officer notepads, laptops, and mobile data terminals (MDTs) in digital media. Users can also manually define other sensitive objects or imagery for redaction.
The platform offers intuitive tools for both automatic and manual redaction, including live tracking—where users can define a zone and follow an item with their cursor during video playback—and transcript-based audio redaction, allowing RCSO staff to search for and redact specific keywords or phrases within recorded audio evidence. All actions taken during the redaction process are logged, supporting chain of custody requirements and compliance needs. Once complete, redacted files and comprehensive audit logs can be quickly downloaded and shared with colleagues, public defenders, or other stakeholders, ensuring secure and efficient evidence management.
By automating time-consuming redaction tasks, RCSO staff can devote more energy to active policing and community engagement, rather than getting bogged down in manual administrative work.
Balancing Transparency, Efficiency, and Privacy
Public expectations for transparency and timely evidence disclosure are higher than ever. Veritone’s solution empowers agencies like RCSO to meet these demands without sacrificing operational efficiency or the privacy rights of individuals.
This commitment to responsible and ethical AI is reflected in Veritone’s AI for Good framework, which emphasizes Transparency, Trust, Security & Compliance and Empowerment. The company launched AI for Good to ensure every AI solution it develops is explainable, reliable, and designed to avoid the “black box” problem, making its technology accessible and understandable for users. By prioritizing transparency, Veritone openly discloses how its AI operates, fostering trust and ensuring fairness while actively working to mitigate bias and discrimination in its models.
Veritone’s commitment to security and compliance means data protection is always at the forefront, with robust safeguards and adherence to industry regulations, so RCSO administrators can be assured that their citizens’ sensitive information will remain secure.
The agreement between Veritone and RCSO is more than just a technology deployment—it’s a testament to how law enforcement agencies can apply AI-driven solutions to better serve their communities. By reducing administrative burdens and accelerating investigations, Veritone’s technology is helping agencies keep communities safer while upholding the highest standards of privacy and ethical responsibility.
