Webinar On-Demand: Capture 100% of Your Content – Applying AI at the Intersection of Documents and Media

Intelligent process automation, which blends AI and process automation, can automate the extraction and understanding of rich media – video conferences, voice calls, video, and pictures.

What does this mean for your business? You can now automate any contact and communication points in your processes – for example, in call centers and lines-of-business such as insurance claims processing, customer onboarding, and customer servicing.

Until recently, many intelligent process automation tools:

• Had no AI under the covers
• Addressed specific tasks, not departmental processes
• Automated little and required human assistance for the rest
• Required expensive AI/ML engineers and data scientists

With AI proliferating, that has all changed. Intelligent process automation is now possible with the combination of robotic process automation (RPA), business process automation, and AI – particularly the intelligent processing of all documents, rich media, and data. 

In this webinar on-demand, Richard Medina of Doculabs and Veritone’s Ryan Bazler explain how to incorporate this new approach into your cloud-based content and process management strategy. You will understand the scenarios where the technologies and products best fit, and how to try before you buy.

You will learn:

• Why documents and rich media should be captured within the same workflow processes
• How AI models processing media content can streamline customer contact center and line-of-business processes
• How to deploy these approaches over the next few years and how to manage and govern them