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Call and Contact Week at Home

Customer Contact Week, the world’s largest customer contact event series, introduces CCW At Home, an interactive digital conference seasoned with cutting-edge content from the top executives and business leaders in the customer contact & CX profession.  Learn from the most innovative brands in the world.  Discover the latest contact center & CX technology. All from the comfort…

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Cognilytica Machine Learning Lifecycle for AI

Cognilytica’s Machine Learning Lifecycle for AI Virtual Conference was a three-day online experience held on January 26-28, 2021, focused on the machine learning lifecycle including ML Operations, building models, and model management. Over the course of three days, the event combined live webinar-style panel engagements with pre-recorded presentations, opportunities to connect with speakers and sponsors…

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Webinar Replay: How to Cognitively Enrich Data in Legacy Systems

Valuable unstructured content is everywhere in organizations. Video, audio, and text content abounds, just waiting to be discovered and utilized – whether within BPA and RPA processes or stored in content management and line of business systems.  The challenge is, how to enrich and extract that content for better findability and insight, and how to…

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Webinar Replay: Building Trust in Your AI

AI can deliver compelling business results, but do you know for a fact you are using the best available AI model for your data?  Do you know what to expect after deploying?  Is there risk of performance degradation or bias?  Many AI projects fall short of expectations due to poor model performance or the unintended…

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