Public Safety AI 07.18.17

The Power of Artificial Intelligence for Government Agencies

Freedom of information: It’s not just an act – it’s a fundamental principle of democracy. Without unfettered access to facts, informed judgments cannot be made about agency and mission directions, causing a breakdown of the marketplace of ideas.

Unfortunately, much of the vast troves of data compiled by the government today are trapped in silos and stockpiled in unstructured formats, rendering them unusable not only by the public or private enterprise but even by the government agencies themselves.

What’s needed is a means of rapidly and accurately ingesting, analyzing and indexing the data that governmental organizations are generating. Artificial intelligence (AI) technologies can provide just such a method, processing, managing, and understanding all kinds of data stored in the cloud and elsewhere to deliver unprecedented insights for government agencies and the general public.

However, finding the right AI technology that meets the unique needs of government agencies can be difficult. That’s why Veritone Government was established. Veritone Government provides AI solutions specifically designed to support the missions of state, local and federal government agencies on a global basis.

Veritone Government brings to bear the full power of the Veritone Platform, a system that intelligently orchestrates more than 65 best-of-breed cognitive engines to reveal valuable insights in near real-time from vast amounts of audio, video and text data. The platform then enables public and private audio and video to be processed, transformed and analyzed to generate truly actionable intelligence. At the same time, the platform allows governmental agencies to more rapidly and efficiently respond to public information requests, improving transparency.

Government Benefits
The utilization of AI technology delivers major advantages for governments themselves. “AI has tremendous potential benefits for the public sector as well as the private sector,” McKinsey noted in a report entitled, “Artificial Intelligence, The Next Digital Frontier.” “Improved planning, targeting, and personalization could deliver a much-needed step change in both the efficiency and effectiveness of government services.”

Government adoption of AI is part of a broader trend of the public sector using smart machines to enhance existing practices, according to a Gartner report entitled, “The Top 10 Strategic Technology Trends for Government in 2016.”

Gartner describes smart machines as technologies that adapt their behavior based on experience. These machines can learn on their own and that may come up with unexpected results when performing tasks or solving problems. The market research firm identifies a range of capabilities that fit into the smart machine category, including deep neural networks, autonomous vehicles and certain types of virtual assistants.

“Government IT leaders must explore smart machines as enhancements to existing business practices, and possibly as foundations for new public services or ways of accomplishing business goals altogether,” Gartner noted.

Veritone Government and Veritone Legal
Veritone Government cognitive computing solutions can promote content discovery and insight in a broad range of government agencies and activities. In the public safety realm, the business can deploy focused solutions for law enforcement and prosecutors’ offices at both the state and local levels. It supports the specific needs of federal agencies in the law enforcement and prosecutorial areas – along with defense agencies. Veritone Government solutions can also leverage the AI-enhanced e-discovery capabilities of Veritone Legal to support federal law bureaus, including the Department of Justice.

Capabilities for Agencies
For law enforcement and defense agencies, Veritone Government delivers investigation and intelligence insights with centralized access and access across content silos. The Veritone Platform supports multivariate searching across all major categories of cognition, including transcription, translation, face recognition, object recognition, geolocation and OCR. It also allows programmatic search with notification.

Further benefiting law enforcement agencies as well as prosecutors’ offices, Veritone offers digital evidence management. This service facilitates fast and secure sharing and collaboration of digital evidence among agencies. It integrates machine and manual transcription of content. Significantly, the service capitalizes on the Veritone cognitive engine ecosystem to ensure the broadest possible selection of options and deliver industry-leading performance and accuracy.

To cater to the needs of various agencies that need to conduct enhanced searches across large media repositories, Veritone supports smart catalog indexing. This feature can automatically index all audio and video media content by every word spoken as well as each face, object, logo, on-screen character and more. It also allows simplified correlation across all dimensions of cognition, such as words, faces and objects.

Many different government agencies also need to search content presented on broadcast media. To aid these efforts, Veritone Government can monitor public media sources, with support for both historical and real-time search. To gain critical context on broadcast content, the service can perform simplified correlation across all dimensions of cognition, including words, faces and objects.

Content Discovery and Insights
Government agencies of all types and at all levels can benefit from transforming content into useful insights. With Veritone’s orchestrated artificial intelligence platform, these agencies can securely and efficiently search, organize, correlate, share and bring unprecedented levels of context to content.

To support the processing and extraction of crucial information, the Veritone Platform employs best-of-breed cognitive engines, as well as a suite of powerful applications. These tools work in concert to transform and analyze content, delivering actionable intelligence to support missions. The platform can also direct and optimize cognitive processing, allowing government agencies to create custom, rule-based workflows utilizing multiple cognitive engines in parallel as well as in a sequenced or chained fashion.

Users can establish and execute direct, multivariate searches against petabytes of historical and current content in near real-time, through programmatic or ad-hoc means. This allows government agencies to focus their time on the specific content that is relevant to them.

Veritone Government solutions also promote collaboration within and among multiple agencies. With Veritone Government, users can maintain, share and leverage secure, private libraries of metadata-enriched, correlated content.

By combining cohesive indexing and search capabilities and a broad ecosystem of cognitive engine classes on a single, integrated platform, the Veritone Platform gives organizations an unprecedented understanding of the context of their content.

For agencies that conduct investigations and analyze audio and video data, Veritone Government provides near instantaneous, centralized processing and access across multiple content silos, employing multiple classes of cognition including natural language processing, redaction, sentiment, face and objection recognition, translation and geolocation.

The solution helps agencies manage digital evidence, with the flexibility to cognitively process, index and search both current and historical data for more comprehensive analytics. It also provides secure collaboration for activities that have multi-agency and multi-function requirements. Configurable processing allows the platform to prioritize cognitive engine selections for accurate, fast and economical digital evidence management.

Smart catalog indexing supports automated time-based indexing of content by cognitive output, file and user-associated metadata in addition to structured datasets.

Public media monitoring capabilities include near real-time and historical search across the vast public index of broadcast television and radio as well as streaming media. The platform delivers unmatched analysis for advertising effectiveness, messaging, topic assessment and situational awareness analysis.

Better Governance Through AI
Like most organizations today, government agencies are sitting on vast quantities of information that is difficult or impossible to access effectively. However, by using the same kinds of AI technologies that are increasingly being employed by businesses, government agencies can transform their information stockpiles into valuable assets.

Veritone Government solutions represent the fastest and most effective way for public-sector organizations to leverage the power of AI, with services and applications specifically designed for government needs. With Veritone Government, agencies can achieve new levels of efficiency, improved public transparency, and unprecedented levels of collaboration and cooperation among each other and with private businesses.

John Newsom is executive vice president and general manager for Veritone Government. He is a software executive with an evangelical passion for AI technology who aligns the Veritone Platform with customer and market needs.